Shipping policy

END MARKET SHIPPING POLICY

All orders are processed and shipped same or next business day from our warehouse in Illinois. Orders placed on weekends or holidays ship the next business day.

Shipping options (US):

• Standard Shipping — $8.99, estimated 3–5 business days after shipment

• Free Standard Shipping on orders over $150

• Expedited options available at checkout

Estimated delivery times begin once your order has shipped, not when it is placed. Business days are Monday through Friday, excluding holidays. End Market is not responsible for carrier delays, weather events, or delivery exceptions once a package is in the carrier’s possession.

Address accuracy: Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer, and packages returned to us as undeliverable will be reshipped at the customer’s expense.

Lost, stolen, or damaged packages: If your tracking shows an issue, contact us right away at endmarketllc@gmail.com. A package is considered lost if there has been no tracking update for 14 days; claims must be filed no later than 30 days from the last tracking update. Damage claims must be filed within 2 days of the delivered tracking scan and must include clear photos of the item and packaging. Claims without supporting photo evidence, or filed outside these windows, cannot be approved. Approved claims are resolved by replacement first if the item and size are available; otherwise store credit for the item amount. A package is not considered lost if the carrier could not deliver due to an invalid or undeliverable address, if delivery was refused, or if tracking shows delivered to the correct address.

International: We currently ship within the United States only. International customers can reach out to endmarketllc@gmail.com to discuss ordering options.

Questions about your order? Email endmarketllc@gmail.com — we respond within 24 hours on business days.